Reference

How mpo 303 Protects Your Personal Data

At mpo 303, your personal data — from account registration details to payment records processed through DANA, OVO, GoPay, and QRIS — is handled with a clear, documented…

Encrypted account storageDANA, OVO, GoPay, QRIS transaction privacyData retention limits enforcedRight to access your records24-hour data support channel
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mpo 303 How mpo 303 Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about this Privacy Policy, want to correct data we hold, or wish to request deletion of your account records, our dedicated privacy support team is available through the channels below. We aim to respond to all data-related requests within 48 hours on business days. For players in Bandung and across Indonesia, all support is conducted in both Bahasa Indonesia and English so nothing is lost in translation.

Team online

Live Chat

Reach our privacy support team via live chat on the mpo 303 site, available 07:00–23:00 WIB daily. Ideal for quick data queries, account access requests, and immediate correction of stored personal details.

Email Support

Send a detailed data request to our privacy inbox at [email protected]. We aim to acknowledge within 24 hours and resolve data-access or deletion requests within 48 business hours of verification.

Account Portal

Log into your mpo 303 account and navigate to Settings → Privacy to view stored data, update contact details, or submit a formal data correction request directly without contacting support.

DATA HANDLING PRACTICES

Six Ways We Secure and Manage Your Information

Our Privacy Policy is not a static document — it is backed by active technical and operational controls that govern how your data moves through our systems.

End-to-End Encryption

All data transmitted between your device and mpo 303 servers is encrypted using TLS 1.3. This covers login credentials, payment references for DANA and GoPay, and any personal detail you submit through account forms.

Cookie Policy

We use session cookies to keep you logged in and analytical cookies to understand which features you use most. You can manage cookie preferences from the cookie banner or your browser settings at any time.

Account Security Controls

Two-factor authentication is available on your mpo 303 account. We also monitor for unusual login locations and will notify you by email if a new device accesses your profile for the first time.

Data Retention Schedule

Account activity logs are kept for 12 months after your last session. Payment records linked to DANA, OVO, GoPay, and QRIS are retained for the period required by applicable financial regulations, then securely deleted.

Third-Party Sharing Limits

We share data only with payment processors (such as DANA and OVO networks) and identity-verification partners strictly needed to operate your account. We do not share data with advertisers or data brokers.

Your Right to Access and Delete

You may request a full export of personal data we hold, or ask for deletion of your account and associated records, via Settings → Privacy or by emailing [email protected]. Requests are fulfilled within 48 business hours.

Your Privacy Questions Answered

The questions below cover what we hear most from account holders in Indonesia about how their data is used, stored, and protected. If your question is not listed here, reach out through the live chat channel — available 07:00–23:00 WIB — and our team will respond with the specific detail you need.

We collect your name, email, phone number, and any payment identifiers you provide, such as your DANA or OVO wallet ID. We also log your IP address and device type to protect your account from unauthorised access.

Payment references are encrypted at rest and in transit using TLS 1.3. We store only the transaction reference and amount — we never store your full wallet credentials. Retention follows applicable financial record-keeping rules and depends on local law.

Yes. Log into your account, go to Settings → Privacy, and submit a data-export request. Alternatively, email [email protected]. We aim to deliver a full data export within 48 business hours of verifying your identity.

Submit a deletion request through Settings → Privacy or email our privacy team directly. Once verified, your account and associated personal data are removed from active systems within 48 hours. Anonymised transaction records may be kept as required by financial regulations.

We share data only with payment processors — such as the DANA and QRIS networks — and identity-verification partners required to operate your account. We do not share or sell your personal information to advertisers, data brokers, or unrelated third parties.

Use the cookie preference panel that appears on your first visit, or adjust settings at any time from the footer link marked 'Cookie Settings'. You can disable analytical cookies while keeping session cookies active so your login stays working.

We will notify you by email and display an in-site banner before any material change takes effect. The updated policy date is shown at the top of this page. Continued use of your account after the effective date means you have acknowledged the updated terms.

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